With the growing number of collaboration solutions, businesses want to be able to move quickly between solutions. These rapid changes challenge companies from a deployment perspective as well as employees who must learn new tools and interfaces within minutes.
The easy-to-implement desktop client integration facilitates adoption, reduces the learning curve for new services, and provides a friendly user experience. Telephony integration ensures organisations get the best of both worlds with business applications and superior phone quality. Businesses can also optimise IT operations and improve total cost of ownership with this cloud-based solution.
Highlights
- All-in-one: only one platform required to access multiple communications services
- Seamless integration with existing systems
- Optimized IT operations and costs
Features
- One-click calls using a computer (teleworking) with an external fixed or mobile telephone line
- Consultation call, transfer, 3-way conference, call forwarding to voicemail or other line
- Detailed history of phone calls